person holding black android smartphone

Updating your iPhone can sometimes lead to unexpected issues, including the device failing to turn on. This problem can cause frustration and concern for users who rely on their devices daily. If your iPhone won’t turn on after an update, a force restart often resolves the issue.

Several factors can contribute to this problem, such as software glitches, incomplete updates, or hardware malfunctions. Apple has provided official guidance for users facing this situation, which includes steps for different iPhone models. These steps typically involve a specific sequence of button presses to force restart the device.

In cases where a force restart doesn’t work, users may need to try additional troubleshooting methods. These can include charging the device, connecting it to a computer to update or restore the software, or using recovery mode. If all else fails, contacting Apple Support or visiting an authorized service provider may be necessary.

iPhone Won’t Turn On After Update: Complete Troubleshooting Guide

One of the most frustrating issues iPhone users face is when their device won’t turn on or respond after installing an iOS update. Whether you see a black screen, the Apple logo stuck on the screen, or your iPhone appears completely dead, this comprehensive guide will help you diagnose and fix the problem.

Why iPhones Won’t Turn On After Updates

Common reasons include:

  • Interrupted Update Process: Power loss or disconnection during update
  • Software Glitches: Bugs in the new iOS version
  • Insufficient Storage: Not enough space for the update to complete
  • Battery Depletion: Battery drained during the update process
  • Corrupted Update Files: Damaged installation files
  • Hardware Issues: Pre-existing hardware problems exposed by the update (source: Tool Hunt)

Common Symptoms

SymptomWhat It Means
Black screen, no responseiPhone appears completely dead
Apple logo stuckUpdate process frozen or incomplete
Loading bar frozenUpdate installation stalled
Boot loopiPhone restarts repeatedly without completing startup
Red/Blue screenCritical system error
Recovery mode screeniPhone needs restoration

Quick Fixes to Try First

1. Force Restart Your iPhone

This is the first and most effective solution for most update-related issues (source: Apple Support).

For iPhone 8 and Later (including iPhone SE 2nd/3rd gen):

  1. Quickly press and release the Volume Up button.
  2. Quickly press and release the Volume Down button.
  3. Press and hold the Side button until the Apple logo appears (10-20 seconds).

For iPhone 7 and 7 Plus:

  1. Press and hold both the Volume Down button and Sleep/Wake button.
  2. Keep holding for at least 10 seconds until the Apple logo appears.

For iPhone 6s and Earlier (including iPhone SE 1st gen):

  1. Press and hold both the Home button and Top/Side button.
  2. Keep holding until you see the Apple logo (10-20 seconds).

Important: Don’t release when you see the “slide to power off” slider—keep holding until the Apple logo appears (source: Geek Schalk).

2. Charge Your iPhone

The battery may have drained during the update process (source: Apple Support):

  1. Connect your iPhone to a power source using the original Apple charger.
  2. Let it charge for at least 30-60 minutes without interruption.
  3. Look for the charging icon on the screen.
  4. Try turning it on or force restarting after charging.

Charging Tips:

  • Use a wall outlet, not a computer USB port (more power).
  • Ensure the charging cable and adapter are in good condition.
  • Try a different Apple-certified cable if available.
  • Clean the charging port of any debris.

3. Check for Physical Damage

Before proceeding with software fixes:

  • Inspect for water damage indicators.
  • Check if the screen is cracked or severely damaged.
  • Ensure no visible hardware damage occurred.
  • Verify buttons function properly.

Advanced Troubleshooting Steps

4. Put iPhone in Recovery Mode and Update

If force restart doesn’t work, recovery mode allows you to reinstall iOS without erasing data (source: Tool Hunt):

Step 1: Connect to Computer

  • Use a Mac with macOS Catalina or later (use Finder) or a PC with iTunes installed.
  • Connect your iPhone with a USB cable.

Step 2: Enter Recovery Mode

For iPhone 8 and Later:

  1. Quickly press and release Volume Up.
  2. Quickly press and release Volume Down.
  3. Press and hold the Side button until recovery mode screen appears (computer icon with cable).

For iPhone 7/7 Plus:

  1. Press and hold Volume Down + Side button together until recovery mode screen appears.

For iPhone 6s and Earlier:

  1. Press and hold Home + Top/Side button together until recovery mode screen appears.

Step 3: Update or Restore

  1. On your computer, you’ll see a prompt to Update or Restore.
  2. Choose Update first (preserves your data) (source: Dr. Buho).
  3. Wait for the computer to download and reinstall iOS (may take 15+ minutes).
  4. Don’t disconnect during this process.

5. DFU Mode Restore (Data Loss Risk)

DFU (Device Firmware Update) mode is the deepest restore option and should be used when recovery mode fails (source: Tool Hunt):

⚠️ Warning: This will erase all data on your iPhone. Only use if you have a backup or other methods failed.

For iPhone 8 and Later:

  1. Connect iPhone to computer.
  2. Quickly press and release Volume Up.
  3. Quickly press and release Volume Down.
  4. Press and hold Side button for 10 seconds.
  5. Keep holding Side button while also pressing Volume Down for 5 seconds.
  6. Release Side button but keep holding Volume Down for another 5 seconds.
  7. If screen stays black, you’re in DFU mode. iTunes/Finder will detect a device in recovery mode.

For iPhone 7/7 Plus:

  1. Connect to computer and turn off iPhone.
  2. Hold Side button for 3 seconds.
  3. Add Volume Down while continuing to hold Side button for 10 seconds.
  4. Release Side button but hold Volume Down for 5 more seconds.

For iPhone 6s and Earlier:

  1. Connect to computer and turn off iPhone.
  2. Hold Home + Side/Top button for 10 seconds.
  3. Release Side/Top button but hold Home for 5 more seconds.

Once in DFU mode, follow the prompts on your computer to restore your iPhone.

6. Use Third-Party Recovery Tools

If standard Apple methods don’t work, specialized software can help (source: Tool Hunt):

Popular Options:

  • Tenorshare ReiBoot: Fixes iOS stuck issues without data loss
  • Dr.Fone – System Repair: Repairs iOS system problems
  • iMyFone Fixppo: Resolves various iOS issues
  • UltFone iOS System Repair: Standard and advanced repair modes

Typical Process:

  1. Download and install the recovery tool on your computer.
  2. Connect your iPhone via USB.
  3. Select “Standard Repair” or similar (preserves data when possible).
  4. Follow on-screen instructions to download firmware.
  5. Let the tool repair your iPhone’s system.

Note: While these tools can be effective, they’re third-party solutions. Standard Apple methods should be tried first.

Troubleshooting Specific Symptoms

iPhone Stuck on Apple Logo

This indicates the boot process is frozen (source: Geek Schalk):

  1. Force restart your iPhone.
  2. If that doesn’t work, use Recovery Mode to update.
  3. As a last resort, use DFU mode to restore.

iPhone in Boot Loop (Restarting Repeatedly)

  1. Force restart to break the loop.
  2. Enter Recovery Mode and choose Update.
  3. If unsuccessful, restore via DFU mode.
  4. Check for hardware issues if problem persists.

Completely Black Screen, No Response

  1. Charge for at least 1 hour.
  2. Try force restart while charging.
  3. Connect to computer to see if it’s detected.
  4. If detected, use Recovery Mode to update/restore.
  5. If not detected even by computer, contact Apple Support (likely hardware issue) (source: Apple Support).

Recovery Mode Screen (Computer and Cable Icon)

Your iPhone is already in recovery mode:

  1. Connect to computer with iTunes/Finder.
  2. Choose Update to attempt repair without erasing data.
  3. If Update fails, choose Restore (will erase data).

Step-by-Step Troubleshooting Flowchart

iPhone won't turn on after update
          ↓
1. Force Restart (try 2-3 times)
          ↓
    Still not working?
          ↓
2. Charge for 1 hour, then force restart
          ↓
    Still not working?
          ↓
3. Recovery Mode → Update
          ↓
    Update failed or not working?
          ↓
4. DFU Mode → Restore (erases data)
          ↓
    Still not working?
          ↓
5. Contact Apple Support or visit Apple Store

Preventing Update Issues in the Future

Before Updating:

  1. Backup Your iPhone
    • iCloud: Settings > [Your Name] > iCloud > iCloud Backup > Back Up Now
    • Computer: Connect to Mac/PC and backup via Finder/iTunes
  2. Ensure Sufficient Battery
    • Charge to at least 50% (preferably 80%+)
    • Keep plugged in during update
  3. Check Storage Space
    • Need at least 5-10GB free space
    • Go to Settings > General > iPhone Storage
    • Delete unused apps or offload them temporarily
  4. Use Stable Wi-Fi
    • Connect to reliable Wi-Fi network
    • Avoid public or unstable connections
  5. Wait a Few Days After Release
    • Let others identify major bugs first
    • Check online forums for reported issues
    • Wait for .1 or .2 patches if nervous

During Update:

  • Don’t use your iPhone during the update process
  • Keep it connected to power throughout
  • Don’t force restart unless absolutely necessary
  • Be patient—updates can take 30+ minutes

Data Recovery Options

If you had to restore your iPhone and lost data:

From iCloud Backup:

  1. Complete the setup process after restore.
  2. Choose “Restore from iCloud Backup” during setup.
  3. Sign in to iCloud and select the most recent backup.
  4. Wait for data to download (requires Wi-Fi).

From Computer Backup:

  1. Connect restored iPhone to computer.
  2. Open Finder (Mac) or iTunes (PC).
  3. Select “Restore Backup.”
  4. Choose the most recent backup.
  5. Wait for restoration to complete.

If No Backup Exists:

  • Data is likely unrecoverable if you performed a DFU restore
  • Third-party recovery tools may help in some cases
  • Contact professional data recovery services as last resort

When to Contact Apple Support

Contact Apple if (source: Apple Support):

  • None of the troubleshooting steps work
  • Your iPhone is physically damaged
  • Computer doesn’t detect your iPhone at all
  • You see unusual error messages during restore
  • Hardware diagnostics indicate component failure
  • Your iPhone is still under warranty or AppleCare+

Contact Options:

  • Call Apple Support: 1-800-MY-APPLE (1-800-692-7753)
  • Visit Apple Support online
  • Schedule Genius Bar appointment at Apple Store
  • Use Apple Support app for chat support

Key Takeaways

  • Force restarting your iPhone is the first step to try when it won’t turn on after an update
  • Charging your device and checking for physical damage can help identify the cause of the problem
  • Advanced solutions like recovery mode or contacting Apple Support may be needed for persistent issues

Troubleshooting Guide: First Steps

When your iPhone won’t turn on after an update, a few initial steps can often resolve the issue. These methods focus on addressing power-related problems and performing a force restart.

Checking Your Power Source and Battery Health

Start by examining your iPhone’s power source. Plug your device into a known working charger and wait 15-30 minutes. Use an Apple-certified cable and adapter for best results. If the battery icon appears, let it charge fully before attempting to turn on the device.

Check your iPhone’s battery health in Settings > Battery > Battery Health if it turns on. A significantly degraded battery may struggle to power the device after an update. Consider a battery replacement if capacity is below 80%.

If charging doesn’t work, try a different cable, adapter, or power outlet. Clean the charging port gently with a soft brush to remove debris that might prevent proper charging.

Force Restart Your iPhone

If charging doesn’t solve the problem, try a force restart. This method varies by iPhone model:

For iPhone 8 and later:

  1. Press and quickly release the volume up button
  2. Press and quickly release the volume down button
  3. Press and hold the side button until the Apple logo appears

For iPhone 7 and 7 Plus:
• Press and hold both the volume down and side buttons until you see the Apple logo

For iPhone 6s and earlier:
• Press and hold both the home and side (or top) buttons until the Apple logo appears

Hold the buttons for about 10-20 seconds. If successful, your iPhone should restart normally. If not, try the process again, ensuring you press the buttons in the correct order and timing.

Advanced Solutions and Repair Options

When standard troubleshooting fails to revive an iPhone after an update, more advanced measures may be necessary. These include using recovery mode to restore the device and seeking professional assistance for hardware-related issues.

Recovery Mode and Restore Process

Recovery mode offers a way to restore an iPhone that won’t turn on after an update. To enter recovery mode on iPhone 8 or later:

  1. Press and release the volume up button
  2. Press and release the volume down button
  3. Hold the side button until the recovery mode screen appears

For iPhone 7 and 7 Plus, hold the volume down and power buttons. On iPhone 6s and earlier, press the home and power buttons.

Once in recovery mode, connect the iPhone to a computer with iTunes or Finder. Choose the option to restore the device. This process erases all data but can fix severe software problems. Always back up your iPhone before attempting a restore.

Seeking Professional Service and Support

If recovery mode doesn’t work, hardware issues may be the culprit. Apple Support offers various service options:

  • In-store appointments at Apple Stores
  • Mail-in repair service
  • Authorized service providers

These professionals can diagnose and fix complex problems. They have access to specialized tools and genuine Apple parts. Repair costs vary based on the issue and warranty status.

For older models like iPhone 6s or SE, replacement might be more cost-effective than repair. Newer devices like iPhone 12 often have more repair options available.

Always check your warranty status before seeking service. AppleCare+ can significantly reduce repair costs for covered incidents.

Understanding Software-Related Issues

Software problems often cause iPhones to malfunction after updates. These issues can range from system crashes to data loss. Proper identification and mitigation strategies are crucial for resolving these problems.

Identifying iOS System Crashes

iOS system crashes can occur during or after updates. Common signs include a black screen, unresponsiveness, or repeated restarts. Users may see error messages or the Apple logo stuck on the screen.

To diagnose a crash:

  1. Check for unusual battery drain
  2. Look for app instability
  3. Monitor for overheating

If these symptoms persist, a force restart may help. For newer iPhones, press and release volume up, then volume down, and hold the side button until the Apple logo appears.

Mitigating Data Loss and Backup Strategies

Data loss is a serious concern during software issues. Regular backups are essential to protect important information. iCloud offers automatic backups, but users should also consider manual backups to iTunes or Finder.

Key backup tips:

  • Use Wi-Fi for iCloud backups
  • Connect to a power source during backup
  • Ensure sufficient iCloud storage

For manual backups:

  1. Connect iPhone to computer
  2. Open iTunes or Finder
  3. Select the device and choose “Back Up Now”

Before major updates, backing up is crucial. This precaution safeguards data if the update process encounters problems.

Preventive Measures and Maintenance

Regular upkeep and proactive steps can help prevent iPhone issues after updates. These practices ensure optimal device performance and reduce the risk of software-related problems.

Keeping Your iPhone Updated

Installing iOS updates promptly is crucial for maintaining device security and functionality. Apple releases updates to fix bugs, patch vulnerabilities, and introduce new features. Users should enable automatic updates in Settings > General > Software Update > Automatic Updates.

Before updating, it’s important to:

  1. Back up your iPhone using iCloud or iTunes
  2. Ensure sufficient battery life or connect to a power source
  3. Free up storage space if necessary

To update manually:

  1. Go to Settings > General > Software Update
  2. Tap “Download and Install” if an update is available
  3. Follow on-screen instructions

It’s best to update over Wi-Fi and avoid interrupting the process. If issues occur, users can contact Apple Support for assistance.

Monitoring iPhone Health and Usage Patterns

Regularly checking iPhone health metrics helps identify potential problems early. Users should monitor battery health, storage capacity, and app performance.

To check battery health:

  1. Go to Settings > Battery > Battery Health
  2. View Maximum Capacity percentage
  3. Check for Performance Management status

Tips for maintaining battery health:

  • Avoid extreme temperatures
  • Use original Apple chargers
  • Update to the latest iOS version

Monitor storage usage in Settings > General > iPhone Storage. Delete unnecessary apps and files to maintain optimal performance.

Track app usage in Settings > Screen Time. Identify and manage resource-intensive apps that may impact device performance.

Frequently Asked Questions

iPhone users may encounter issues with their devices not turning on after software updates. These problems can range from black screens to devices stuck on the Apple logo.

What steps can I take if my iPhone does not turn on after an update?

Try force restarting the iPhone by quickly pressing and releasing the volume up button, then the volume down button, and finally holding the side button until the Apple logo appears. If this fails, connect the iPhone to a power source for at least an hour before attempting to turn it on again.

How can I resolve an iPhone that is stuck on the Apple logo after an update?

Connect the iPhone to a computer and open iTunes or Finder. Put the device in recovery mode by following the force restart steps, but continue holding the side button even after the Apple logo appears. Choose the option to update or restore the iPhone when prompted.

What should I do if my iPhone 13 does not turn on post-update?

Check the charging cable and power adapter for any damage. Use a different cable and adapter if available. If the issue persists, try a hard reset by pressing and quickly releasing the volume up button, then the volume down button, and finally holding the side button until the Apple logo appears.

How do I fix a black screen on my iPhone after it has been updated?

Perform a force restart as described earlier. If unsuccessful, connect the iPhone to a computer and attempt to restore it using iTunes or Finder. This process may erase data, so ensure you have a recent backup before proceeding.

Is there a way to troubleshoot an iPhone that died and won’t turn back on, even when charging?

Clean the charging port with a soft, dry brush to remove any debris. Try charging with a different cable and power adapter. If the device still won’t respond, attempt a force restart while connected to power. If all else fails, contact Apple Support or visit an Apple Store for professional assistance.

What are the causes of an iPhone not turning on at all, especially after an iOS update?

Common causes include software glitches, depleted battery, faulty charging components, or hardware damage. In rare cases, a corrupted update file or interrupted installation process can prevent the iPhone from booting properly. If basic troubleshooting steps don’t work, the device may require professional repair.

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